> For the complete documentation index, see [llms.txt](https://docs.donatepr.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.donatepr.com/fiscal-hosts/payouts/refunds.md).

# Refunds

Community admins are able to approve refunds for up to 30 days from the date the donation was made, as long as the payment provider supports the transaction.\
\
After that point, donations can only be refunded by Fiscal Host admins.

{% hint style="warning" %}
If you are not the admin, contact your fiscal host (or [Donate PR support](https://donatepr.com/contact) if your host is managed by Donate PR).
{% endhint %}

## **To refund a donation:**

Go to the Community page and head to the **Budget** section.

<figure><img src="/files/YHpo9s79AkLEUhkWjoaF" alt=""><figcaption></figcaption></figure>

Click on the Transactions Tab and then **View all transactions**.

<figure><img src="/files/LRbfOeHNoPV1F01VVdTf" alt=""><figcaption></figcaption></figure>

Find the transaction you want to refund on the list and click on **View Details**.

<figure><img src="/files/p46IzqQ424k3wXHGhYel" alt=""><figcaption></figcaption></figure>

You will find a **refund** button right next to the transaction details.

<figure><img src="/files/6m2SNe3wQcpAH7nmgFXz" alt=""><figcaption></figcaption></figure>

Click on it and confirm the operation.

<figure><img src="/files/gAAMuPF9Z6vdUh1sFH3T" alt=""><figcaption></figcaption></figure>


---

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